The term ‘VoIP’ is short for Voice over Internet Protocol. Specifically, it refers to the provisioning of communications services over the public Internet, rather than via the public switched telephone network (PSTN). The steps and principles involved in originating VoIP telephone calls are similar to traditional analog telephone. Instead of being transmitted over a circuit-switched network, however, the digital information is packetized and transmission occurs as Internet Protocol (IP) packets over a packet-switched network. This is accomplished using a device known as an ‘ATA’, or Analog Telephone Adapter. We provision the ATA and lease it to you at no additional charge. This is all included in the costs listed here. VoIP telephone service will not work in the event of a power outage without power backup. However, Blue Spring Broadband also offers 8-hour and 24-hour power backup solutions. Contact us for more information on our power backup options. To see a full list of included VoIP features see our feature sheet HERE. For more information please refer to our FAQ.