Privacy Policy

Blue Spring Broadband Privacy Policy

Last Updated: [03-17-2025]

- Introduction

Welcome to the Blue Spring Broadband website, operated by Bear River Communications, LLC. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.

- Information We Collect  

We may collect the following types of information:

• Personal Information: This includes your name, address, email address, phone number, and payment information, which you provide when signing up for our services or contacting us.
• Usage Data: We collect information about your use of our website and services, including IP addresses, browsing history, and device information.
• Network Data: As an Internet Service Provider, we collect network traffic data, which includes information about the websites you visit, the data you transmit, and the time and duration of your internet sessions. We handle this data with strict confidentiality and in compliance with applicable laws.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect information about your interactions with our website.
• Customer Support Interactions: We retain records of your communications with our customer support team.

- How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our Internet services.
• To process payments and manage your account.
• To communicate with you about service updates, offers, and support.
• To improve our website and services.
• To comply with legal obligations.
• To detect and prevent fraud and abuse.
• To analyze network traffic for network management, security, and performance optimization.

- Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us with payment processing, customer support, and other services.
• Security providers that assist with security incident verification and response, service notifications, fraud prevention, identity verification and management, and authentication.
• Legal and governmental Authorities: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Aggregated and Anonymized Data: We may share aggregated and anonymized data for analytical and marketing purposes.
• We DO NOT sell your personal information to any third-party for marketing purposes.

- Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

- Your Rights

You have the following rights:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to legal limitations.
• Opt-Out: You can opt-out of receiving marketing communications.

- Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.   Children should always get permission from a parent or legal guardian before sending any information about themselves (such as their names, e-mail addresses, and telephone numbers) over the internet.

- Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our services after any changes indicates your acceptance of the updated policy.

• Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Bear River Communications, LLC d/b/a Blue Spring Broadband

P.O. Box 704 Providence, UT. 84325

435-554-8778

support@bluespring.me